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Data Processing Agreement

Our GDPR Art. 28 DPA for customers who process personal data through Modilo.

The sub-processors, hosting location and transfer basis below are final and accurate. The operator's legal details and the retention periods are still being confirmed and are marked like this.
Signable DPA available on request at hello@modilo.io. This page summarises the key terms.

1. Roles

You are the controller; Modilo is the processor acting on your documented instructions.

2. Scope & purpose

We process personal data only to provide the mapping, analysis and recommendation services described in the Terms.

3. AI sub-processing

Process content is sent to Anthropic PBC solely to generate your output. Anthropic does not train its models on data submitted through its API; limited abuse-monitoring retention applies and is then deleted. Enterprise customers may request Zero Data Retention. Anthropic's data processing terms are published at anthropic.com/legal.

4. Sub-processors

Two, and no others:

Sub-processorPurposeLocationTransfer basis
Render Services, Inc.Hosting of the application, accounts and stored mapsFrankfurt, Germany (EU)None required — data stays in the EU
Anthropic PBCAI generation of maps and analyses from your process textUnited StatesEU Standard Contractual Clauses (Art. 46 GDPR)

We will give notice of any change and let you object.

5. Security measures

EU hosting in Frankfurt, encryption in transit, access controls and minimal retention. See Security.

6. International transfers

Hosting, storage and all account data remain in the EU (Frankfurt, Germany).

One processing step takes place outside the EU. The process text you submit for mapping is transmitted to Anthropic PBC in the United States for the sole purpose of generating your output. That transfer relies on the EU Standard Contractual Clauses incorporated in Anthropic's data processing terms, together with supplementary measures (encryption in transit, no training use, and limited retention). No other personal data is transferred outside the EU.

7. Data subject requests & breach

We assist you with data-subject requests and notify you without undue delay of any personal-data breach.

8. Deletion

On termination we delete or return personal data per your instruction, subject to legal retention.


Last updated: 10 September 2026.